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Vertiv Sales Support

Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

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Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

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Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


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Not Sure What You Need?

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.



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  • Support
  • Warranty | Avocent LCD Local Rack Access Console

Warranty | Avocent LCD Local Rack Access Console

Warranty and Registration

Avocent Standard Warranty Compliance Regulatory Information Manuals and Tech Bulletins Maintenance Product Overview

Avocent Extended Warranty Coverage
Ordering Details

Vertiv warrants all Avocent products to be free from defects in material and workmanship for period of 90 days from the date of purchase by the User. Some products have longer warranty coverage periods. Please review the appropriate Avocent warranty documentation for your specific product.

If you require additional support, Avocent Extended Warranty coverage can provide the peace of mind you need. Details on the Avocent Extended Warranty Options can help you determine the right coverage for your environment.

SILVER Support (8x5 Priority Support & Advanced Replacement)

Part NumberDescription

1YSLV-LCD

1 YR SLV HW Maintenance LCD

2YSLV-LCD

2 YR SLV HW Maintenance LCD

4YSLV-LCD

4 YR SLV HW Maintenance LCD

 

GOLD Support (24x7 Priority Support & Advanced Replacement)

Part NumberDescription

1YGLD-LCD

1 YR GLD HW Maintenance LCD

2YGLD-LCD

2 YR GLD HW Maintenance LCD

4YGLD-LCD

4 YR GLD HW Maintenance LCD
View Product
PRODUCTS & SERVICES
Overview
Critical Power
Overview Uninterruptible Power Supplies (UPS) DC Power Systems Power Distribution Static Transfer Switches Switchgear and Switchboard Busway and Busduct Battery Energy Storage System (BESS)
Thermal Management
Overview Heat Rejection Liquid Cooling Solutions Outdoor Packaged Systems Room Cooling In-Row Cooling Rack Cooling Evaporative Free Cooling Thermal Control and Monitoring
Racks & Enclosures
Overview Integrated Solutions Racks & Containment Outdoor Enclosures
Monitoring & Management
Overview Digital Infrastructure Solutions Embedded Device Management Serial Console IP KVM Switches High Performance KVM LCD Tray Desktop KVM and KM Secure KVM Software Monitoring
Services
Overview Project Services UPS & Battery Services Digital Services Thermal Services Rack PDU Services DC Power Services Electrical Reliability Services Electrical Safety & Compliance
Tools & Product Registration
UPS Selector Use the rPDU Finder Calculate Cooling Retrofit Savings Calculate Cooling Economization Compare Rack Products Compare IT Management Products Product Registration Vertiv Trade-In Program Download the Vertiv™ XR App
SOLUTIONS
Overview
Vertiv Integrated Solutions
Overview Knowledge Studio Solution Builder Performance Optimizer
Offerings
Overview Prefabricated Modular Solutions Network Closet Micro Data Center/Room Edge Data Center Core Data Center & Critical Facilities Colocation & Cloud Cable Landing Stations Contact Us For More Information
Industries
Overview Broadcast & Entertainment Education Federal Healthcare Retail Telecom
Commercial & Industrial Cooling
Overview Custom Air Handler Units Indirect/Direct Evaporative Cooling Units Custom DX Cooling Systems
Learn About
Overview Colocation With Confidence Transitioning to 5G Lithium-ion Technologies UPS Types What is a Rack PDU Liquid Cooling Options for Data Centers The Edge Revolution Scaling Critical Infrastructure Vertiv Data Center Security Solutions Vertiv Continuing Education (CE) Program Customer Case Studies Edge eBook Series Hydrogen Fuel Cells
Vertiv Guides
Guide to Data Center Sustainability Guide to 5G Technology Guide to Edge Computing Guide to Mission-Critical Facility Services
SUPPORT
Overview
Resources & Documentation
Product Documentation Quality Policy & Certifications Software/Firmware Updates Warranty Information Information and Product Security Report a Security Concern Register Your Product Tools & Applications Discontinued Products Frequently Asked Questions Open Source Software Information
Training
Overview Uninterruptible Power Supplies (UPS) Thermal / Cooling DC Power Systems Software Power Distribution IT Management Batteries Monitoring Industrial AC & DC Systems
Support for Vertiv Brands
Avocent Maintenance Program Overview Avocent Support Contacts E+I BIM Library
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