Startup Faster and Ensure Reliable Operation

Startup is typically performed on a single piece of equipment prior to initial operation to ensure it will perform its intended function. Vertiv startup services are performed by factory trained and authorized technicians, following a step-by-step startup procedure to bring the unit up to normal operation.  Once the unit has been started up successfully, the Vertiv warranty will be validated. Product registration is recommended to ensure access to product updates and factory change notifications.

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Protect Power System Availability

A regular preventive maintenance program performed by expert technicians is the key to ensuring maximum reliability of data center equipment including batteries, uninterruptible power supply (UPS) units, switchgear, generators and more.

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Plan for full bank capacitor replacement to keep your UPS system running

Uninterruptible power supply (UPS) systems use large capacitor banks to smooth out electrical voltage. They can and do fail unexpectedly.  Proactively replacing the capacitors in your UPS can help maximize your system’s reliability and avoid downtime. Depending on the age and model of your UPS, Vertiv offers both standard and premium hardened capacitors that can help extend the lifespan of your UPS.

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Achieve power system consistency and regulatory compliance with expert battery replacement.

Batteries are electrochemical devices that require regular checks to ensure safe and proper operation. As soon as they are placed into service, it is important to maintain batteries with a program that identifies system anomalies and trends end of life. It is this battery performance information, along with the extensive industry experience leveraged by Vertiv™ technicians, that allows you to truly understand battery health and ensure timely, cost-effective replacement. Vertiv can help you evaluate your batteries and determine the most cost-effective solution to extend the life and minimum battery failure.

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Prevent unplanned downtime with Vertiv Remote Monitoring

Augment your in-house staff with Vertiv remote monitoring specialists to provide 24x7 support or after-hours support so you can rest peacefully knowing your UPS and battery systems are protected. The monitoring services provided by Vertiv help to prevent unplanned downtime and keeps your data center running at peak performance.

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Rent the critical power equipment you need to keep vital applications online

Whether you need equipment for an unplanned emergency outage or you need temporary power for planned maintenance outage, a facility upgrade, or just need additional capacity, Vertiv has a variety of equipment rental solutions for you. Whether you need an uninterruptible power supply (UPS) or stand-alone batteries, our equipment rental program has affordable, critical power solutions to keep your business running.

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Ensure that right spare parts are available when you need them

Timely access to spare parts is essential for maintenance and power system availability. Vertiv maintains a sophisticated parts logistics system, with millions of dollars in readily-available parts inventory located in regional parts hubs across the U.S. to ensure the right part gets to the right place at the right time. In fact, Vertiv delivers nearly 100 percent of emergency parts orders in less than 24 hours.

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  • Deep infrastructure expertise across entire power, cooling and electrical system infrastructure
  • Service more than 115,000 pieces of equipment for 16,500 customers at more than 12,000 sites Average response time to an emergency call is less than 2 hours
  • Remotely monitor more than 10,000 business critical systems
  • More than 670 customer engineers and field technicians throughout the U.S.
  • Customer resolution center available 24x7x365 for emergency support
  • Documented quality program to ensure standardized and consistent service delivery everywhere you operate
  • Superior safety ratings, safe work practices, and award winning safety programs
  • Industry-leading customer satisfaction and Net Promoter Score
  • ISO 9001 Registered

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