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Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.
Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.
Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
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- Products & Services
- PSI5 Accessories
- Services
Services
Power Startup Service
- Installation includes mounting and start-up of new UPS or EBC (excludes hard-wired applications)
- Services performed by Vertiv factory trained technician
- Services performed 7 X 24, excluding national holidays within the 48 contiguous states and Hawaii
- Optional Removal and disposal of existing UPS or EBC equipment
|
Supported Model |
Power Startup Service |
Power Startup Service With Removal |
|---|---|---|
|
PSI5 UP TO 3KVA |
SUPSI-1K3K |
SUPSI-1K3KRMV |
|
PSI5 5KVA |
SUPSI-5K |
SUPSI-5KRMV |
|
PSI5 External Battery Cabinets |
SUPSI-EXTBTCB |
SUPSIEXTBTCBRMV |
Power Emergency Services
- On Site Service Support
- Full-service five (5) year contract term commencing upon the start-up date
- 100% parts coverage, including internal batteries, POD and web card
- 100% labor and travel coverage 7 days/week, 24 hours/day
- 24-Hour Customer Resolution Center via 1-800-LIEBERT
- Access to Customer Services Network portal
- Optional LIFE™ Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models
|
Supported Model |
Power Emergency Service |
PES With Life™ |
|---|---|---|
|
PSI5 750 and 800VA |
PEPPSI-8005Y |
PEPPSI-8005Y |
|
PSI5 1000 and 1100VA |
PEPPSI-11005Y |
PEPPSI-11005Y |
|
PSI5 1500VA |
PEPPSI-15005Y |
PEPPSI-15005Y |
|
PSI5 2200VA |
PEPPSI-22005Y |
PEPPSI-22005Y |
|
PSI5 3000VA |
PEPPSI-30005Y |
PEPPSI-30005Y |
|
PSI5 5000VA |
PEPPSI-5K5Y |
PEPPSI-5K5Y |
|
PSI5 24V External Battery Cabinet |
PEPPSI-24VBATT |
PEPPSI-24VBATT |
|
PSI5 48V External Battery Cabinet |
PEPPSI-48VBATT |
PEPPSI-48VBATT |
|
PSI5 72V External Battery Cabinet |
PEPPSI-72VBATT |
PEPPSI-72VBATT |
Power Assurance Package
- Includes "Power Start-up Services" and "Power Emergency Services" support
- One Preventative Maintenance visit after 3rd year (5-10kVA UPS only)
- Optional LIFE™ and Removal Services
LIFE™ Services includes above plus:
- Continuous Monitoring, Expert Analysis, and Proactive Response
NOTE: Requires an RDU101 card, which is included on all 5000VA to 20000VA models
|
Supported Model |
PAP |
PES With Life™ |
PAP With Removal |
PAP With Life™ and Removal |
|---|---|---|---|---|
|
PSI5 UP TO 3KVA |
PAPPSI-1K3K |
PAPPSI-1K3KLF |
PAPPSI-1K3KRMV |
PAPPSI-1K3KRLF |
|
PSI5 5KVA |
PAPPSI-5K |
PAPPSI-5KLF |
PAPPSI-5KRMV |
PAPPSI-5KRLF |
|
PSI5 External Battery Cabinets |
PAPPSI-BATT |
N/A |
PAPPSI-BATTRMV |
N/A |
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