List of Cases
| Open date | Case title | Case number | Status | Priority | Case type | Customer asset | Closed date |
|---|---|---|---|---|---|---|---|
Get ongoing support for products already purchased. Select a product type to view contacts in your area.
Activation status
Your account is restricted to access this link.
Please contact Vertiv Partner Support: salescloudsupport@vertivco.com
Please contact Vertiv Partner Support: salescloudsupport@vertivco.com
Products & Services
Critical Power
Uninterruptible Power Supplies (UPS)
DC Power Systems
Power Distribution
Static Transfer Switches
Switchgear and Switchboard
Busway and Busduct
Battery Energy Storage System (BESS)
Thermal Management
Heat Rejection
Liquid Cooling Solutions
Outdoor Packaged Systems
Room Cooling
In-Row Cooling
Rack Cooling
Evaporative Free Cooling
Thermal Control and Monitoring
Solutions
Offerings
Prefabricated Modular Solutions
Network Closet
Micro Data Center/Room
Edge Data Center
Core Data Center & Critical Facilities
Colocation & Cloud
Cable Landing Stations
Contact Us For More Information
Commercial & Industrial Cooling
Custom Air Handler Units
Indirect/Direct Evaporative Cooling Units
Custom DX Cooling Systems
Learn About
Colocation With Confidence
Transitioning to 5G
Lithium-ion Technologies
UPS Types
What is a Rack PDU
Liquid Cooling Options for Data Centers
The Edge Revolution
Scaling Critical Infrastructure
Vertiv Data Center Security Solutions
Vertiv Continuing Education (CE) Program
Customer Case Studies
Edge eBook Series
Hydrogen Fuel Cells
Support
Product Documentation
Quality Policy & Certifications
Software/Firmware Updates
Warranty Information
Vertiv Trust Center
Information and Product Security
Avocent Maintenance Program Overview
Avocent Support Contacts
E+I BIM Library
Resources & Documentation
Report a Security Concern
Register Your Product
Tools & Applications
Discontinued Products
Frequently Asked Questions
Open Source Software Information
Support for Vertiv Brands
Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.
Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.
Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
Subscribe to get the latest trends in technology
Receive regular updates on the most important topics in the industry, with latest discussions and expert insights on data center and infrastructure management.