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The Challenge

Many of this organization’s data center sites are not manned by IT professionals 24/7, however these sites are required to be always up 24/7. Furthermore, these data centers have many different IT infrastructure components to manage, for example servers, storage systems, CISCO and Juniper switches and even tape libraries. This requirement puts a large cost and human resource impact to a business which operates in a highly cost-competitive market.

About the Company

This global Internet Service Provider standardized on Avocent® ACS Advanced Console Server technology to increase IT availability which is crucial to business continuity and reputation.

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