Monitoring & Management FAQs
Frequently asked questions about DCIM, Software, and Monitoring products
What communications protocols are supported by Environet?
An Environet system supports almost any type of open protocol. Some examples include SNMP, Modbus TCP, Modbus RTU, BACnet, LONworks, etc.
How many concurrent users can access the system at one time?
Environet is Web-based and can support hundreds of simultaneous connections.
How much information can Environet monitor?
Environet is scalable to monitor from 10’s of points for a small installation to 10’s of thousands of points for a large enterprise solution. Our solutions are designed to be fully comprehensive regardless of the size of your monitoring needs.
Can Environet monitor information from multiple sites?
Yes. Environet is IP based which allows multiple sites to be monitored by users in multiple locations. Environet pulls the information into one, easy-to-use interface that displays live data of all your sites.
What is the ROI can I expect from Environet?
Environet's ROI varies based on the application of the solution. However, one client was able to decrease their CRAC units’ runtime by about 20% after implementing Environet’s automated start/stop HVAC system—which translated into over $23,000 in savings annually for their facility.
How can I see a demonstration of an Environet system?
We’d be happy to show you our solutions, along with all the features they have to offer. Contact us at 877.449.4150 for a live Web-based demonstration of Environet.
How and where can I purchase a Geist DCIM solution?
Vertiv offers several options for purchasing, and include various channels based on where our customers are located. For more information, just give us a call at 877.449.4150
What type of technical support is offered with an Environet system?
Each Environet system comes with a one year Priority support contract; which is optional following the first year. Our Priority support contract includes all system upgrades, technical support (via email and phone), and an annual system review. For clients who require support for adds, moves, and changes, we offer an additional level of support: Priority plus. Priority Plus includes a selected number of hours to use for Geist change requests.
How accurate is my temperature sensor?
It is accurate to +/- 0.5°C
Can I place an offset on the sensor to compensate for the heat?
You can set a temperature offset for the internal sensor on the Sensors/Overview page. You will need to be logged in as an admin user and select the Wrench Icon next to the Device Label.
What are the most popular remote sensors?
Remote Temperature for monitoring "hot" spots and other trouble areas Water Sensor to check for water leaks Door Contact Sensor to see if a door is open Remote temperature / air flow / humidity for ensuring the proper environment Climate monitoring in remote locations
What is the difference between analog and digital sensors?
Analog sensors connect through the analog inputs. These sensors are either a dry contact or provide a 0 to 5VDC signal. On the Web interface, they show up as "IO" sensors and have a value 0 to 99.
Digital sensors connect to digital input ports and communicate through a serial protocol. These are also referred to as Plug-n-Play, Remote, or External sensors. Digital sensors are auto-detected by the climate monitor. Measurements from these devices are graphed and report in the appropriate units.