Warranty / RMA Request Form

DC Power & Outside Plant

Please fill out the form below.

First Name *
Last Name *
Email *
Country *
Zip Code

Product Information Product (1) Product (2) Product (3) Product (4) Product (5)
Part Number/ Config#
Serial Number/ UIN#
Is this an OSP Part? Yes No Yes No Yes No Yes No Yes No
What problem mode is listed?
What alarm(s) were generated
Did the unit fail at start up? Yes No Yes No Yes No Yes No Yes No
If no, how long did the unit run?
Spec #, serial #, of power system (if applicable)

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Important Notes:
  • Please double check the part number needed is correct.
  • Default shipping method for returns is FedEx Ground.
  • An evaluation fee of $120.00 USD may be due if customers rejects service to their units, or if no issue is found.
  • Warranty for repairs and calibrations is 90 days from date of shipment.
  • Warranty for overhauls is 1 year from date of shipment.


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