Ensuring our Customer Engineers have the valuable knowledge to enable them to carry out their roles safely and to the highest standards Vertiv prides itself in investing heavily in training.
On average 6% of a Vertiv Engineer’s time is dedicated solely to training, this is four times the industry average and results in a 91% first fix rate and Engineer retention typically 5% higher than our competitors as well as being able to deliver class leading service to our customers.
Vertiv Generator Service Engineers are highly trained to industry standards and receive continuous development training from our dedicated UK Generator Training Academy throughout the year. Based in Bedford, our training facility is something we are particularly proud of with practical training areas and laboratories that deliver training on safety, and Engineering skills on a variety of manufacturers equipment and bespoke training rigs, all delivered by a full time highly experienced Training Manager.Learn More
Despite having comprehensive service packages in place, Generator and Switchgear Systems also require ongoing maintenance normally carried out by site personnel. To enable our customers to do this safely and to the correct standards, Vertiv offer a range of customer training packages that can be tailored to suit your needs and can be delivered either on your site or in our UK Training Academy.Learn More
Vertiv service capabilities are based on deep industry and infrastructure expertise amplified by years of equipment performance data. It’s this combination that delivers insight into operating trends making effective risk management and equipment optimisation possible.
Vertiv partners with critical facility operators to design innovative service programs that meet objectives and budgets. From managing an entire facility build to maintaining equipment in small, remote locations, we provide scalable solutions for ever critical infrastructure challenge.
A truly global organization, we provide consistent service delivery for critical facilities in all regions of the world with service provided by knowledgeable, local specialists. We provide full support for your critical infrastructure when and where you need us.